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  if you fail to prepare, then you prepare to fail...                                                        you'll find us big enough to serve you, small enough to know you...                                              Core Excellence - where endeavor meets results ...
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CONSULTING AND RESEARCH STUDY SERVICES


Core Excellence
alliance of business experts from the industry are ready to help you identify and overcome those difficult issues that limit your organization's potential & establish a thriving business model that enables the enterprise to conceptualize & realize people/process driven business transformation initiatives specially in the areas of -

Customer Care Excellence – Program Identification, Conceptualization and Implementation of solutions in building customer care Processses, strategies and the critical business areas that support it i.e. Customer Acquisition / Retention/ & Business Continuity to help clients achieve consistently superior customer service levels.

Customer Relationship Management

CRM Strategy Studies - identification of application areas, detailed business process mapping, prioritization, and integration of various applications and technology selection. The study gives an independent analysis of what is best for the users.

CRM Consulting - identifying the appropriate development partner and managing the project from your perspective. We keep in mind the appropriate customer service Strategy as a business enabler for the organization in mind


                               

 

As one the leading training companies in India it has organized many consulting and research study services programs in Delhi NCR i.e. Gurgaon , Noida , Greater Noida , Ghaziabad , Manesar , Faridabad and cities like Mumbai , Pune , Ahmedabad in West India, Banagalore , Chennai & Hyderabad in South India , Kolkatta in East besides cities of North India like Chandigarh , Jaipur , Lucknow , Internationally several client organizations have been catered in Kabul in Afghanistan & Kathmandu in Nepal.